Shipping

Shipping is completely free :)

From online order to doorstep delivery may take 2-3 weeks, depending on the brand, as the doll is specifically handcrafted for you.

After ordering, we will give you a tracking code which you can enter on our Track Your Order page.

Our dolls find happy husbands all around the world.

We deliver to all US states and to all countries within the EU. We also deliver to the UK, Australia, New Zealand, Canada, Japan, South Korea and Singapore.

For any deliveries outside of these regions, please contact us via our Contact form.

We make your purchase as hassle-free as possible, and therefore customs and taxes are included in the price.

For deliveries outside the US, there is a small chance that additional customs tax is incurred, in which case you can reach out to us so that we can take over and resolve the matter quickly.

There are no labels or signs on the box which reveals the nature of your order, and the dolls are declared as 'trade show mannequins' for export.

Ordering

You can pay with all major credit card providers as well as with PayPal, Google Pay and Apple Pay. Wire transfers and Bitcoin payments are also possible – just let us know via the Contact form.

A love doll is a very special purchase, and with the price tag involved, we know second thoughts can arise. Therefore, after purchasing a doll, you may cancel your order within 24 hours so you can sleep over it should you not be entirely sure.

Should you find the perfect doll, but have additional customization requests beyond what is offered, please don't hesitate to reach out to us via the Contact form and we'll see what's possible – usually we can make your wishes a reality.

Warranty & Returns

Quality and customer satisfaction is one of our prime directives, which is reflected in our warranty policy.

Upon arrival, there is a 24-hour warranty on your doll against all major damages, in which case we will arrange for a full refund or an entirely new doll, depending on your wishes. For minor damages, we will assist you with repairs and cover any repair costs.

So please kindly make sure to inspect the doll immediately upon delivery and inform us as soon as possible if the doll itself or the box is damaged, with extensive description of the damages and supporting, well-lit photos. 

Note that for hygienic reasons, we cannot accept dolls that are 'used'.

Miscellaneous

Given that we only sell of the highest quality, our dolls can be your partner in love for a long time. Depending on use, a doll may last 3-5 years, or even 10 years if taken care of properly.

Proper storage and cleaning are key for the longevity of your doll, and each of our doll comes with a complementary cleaning kit. Minor damages are also easily repaired and you are entitled to a free repair kit throughout the life of your doll.

Please see our Doll Care guide for more information or reach out to us through our Contact form to ensure a long, happy time together. 

Dolls sold at Dolls of Venus are 100% legal in the United States, the EU, UK, Australia, Canada and New Zealand. The same applies to most countries around the globe, but if you are not certain about your particular country, please reach out to us.

Our selection only includes only adult dolls of non-dubious nature.

We only work with high-end, established brands not only to offer the most beautiful dolls in the market but also to guarantee the safety of our customers.

All dolls are subject to thorough quality control tests before shipment, and frequent inspections at the manufacturing sites safe-guard the buyer's health and safety.

If sex dolls are uncharted territory for you, naturally you're curious about how it actually feels to have sex with one. We're more than glad to enlighten you.

Due to exploding demand in the last 5-10 years, the sex doll industry experienced somewhat of a revolution. Advances in material technology and anatomic design have brought forth dolls that look and feel as realistic as never before.

Especially the advent of TPE (Thermoplastic Elastomer) pioneered the tactile features, whereby unprecedented likeness to human skin in both pressure resistance and softness has been achieved.

A comment made by one of our customers perfectly sums up the experience of many first-time buyers:

"I first bought a silicone sex doll about 9 years ago, and was forced to discard it as a pretty statue fairly soon. It just didn't replace the real thing, and I thought fleshlight could do a better job. Fast-forward to couple of months ago and 3 girlfriends later, I found myself truly lonely and in need of uncomplicated 'relief'. So I thought I'd give dolls another chance and did my due research on the internet, checking out forums and blogs and it seemed things had really changed. I was surprise to see quite a few videos of actual doll intercourse on the big porn sites, and I definitely liked what I saw. After deciding I really want to buy one of those new TPE dolls, I stumbled across Dolls of Venus. I really liked the pictures they had and they seemed professional enough, plus the warrantee seemed pretty legit. So I went ahead and ordered, telling them a couple of hours later I wanted to change the eye color from blue to brow: no problem. 12 anxious days later the doll finally arrived in a plain box, and I felt my pulse rising. I unboxed it and was immediately stunned by the details, especially those big brown eyes which seemed so ALIVE. I quickly assembled and clothed her, played around with her a bit to see how she moves and whatnot. And then waited. Somehow I wanted the first time to be special. Only after 3 days was I ready. So put her in my favorite position (doggy), warmed and lubed her properly and- BOOM. I was truly blown away. It felt so good inside, and grabbing her hips felt just like the real thing. Slapping her ass made that wonderful as sound and her boobs were bouncing as if she were real. It was crazy. Heated up, I was eager to try more positions (its amazing how flexible these dolls are) and after an intense period of pounding, I was left sweating – and most of all satisfied. Actually grinning. I was truly impressed by the experience, especially as I compared it to my first time with a doll 9 years ago. Easily the best purchase of my life, and I'm seriously thinking of getting a second one too. Thanks, you guys rock."